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Privacy Policy
NursingHomeDr is committed to maintaining the privacy and security of our patients and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information collected primarily through our website.
Information We Collect
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We may collect the following types of information through our website:
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Personal Information: Name, address, phone number, email address, and medical details necessary for providing healthcare services.
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Health Information: Medical history, current health conditions, and treatments, if shared through our online forms.
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Website Usage Data: Information about how our website is accessed and used, including IP addresses, browser types, and pages visited.
How We Use Your Information
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We use the information collected for the following purposes:
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To provide high-quality medical services to nursing home residents.
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To respond to inquiries submitted through our website or email.
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To manage communication with nursing homes, residents, and their families.
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To comply with legal and regulatory requirements.
Disclosure of Information
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We do not sell, trade, or rent personal information to third parties. We may share information in the following situations:
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With Consent: When you provide explicit consent.
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Legal Obligations: To comply with applicable laws, regulations, or legal processes.
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Service Providers: With trusted partners who assist in delivering healthcare services, under strict confidentiality agreements.
Data Security
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We implement robust security measures to protect personal information submitted through our website and medical admin systems from unauthorized access, disclosure, or misuse. Despite our efforts, no data transmission or storage system can be guaranteed as 100% secure.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyse website usage. You can manage your cookie preferences through your browser settings.
Your Rights
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You have the right to:
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Access your personal information.
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Request corrections or updates to your information.
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Withdraw consent for data usage where applicable.
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Lodge complaints with regulatory authorities if you believe your privacy has been violated.
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Contact Us
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For any questions or concerns regarding this Privacy Policy, please contact us at:
nursinghomedr@gmail.com
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Social Media Policy
NursingHomeDr does not maintain or engage with any social media platforms. Any accounts claiming to represent NursingHomeDr are unauthorized. For all official communications, please contact us directly through our email or phone number provided to nurses at the Nursing Homes.
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Got any feedback or Complaints?
We would love to hear your thoughts or feedback on how we can improve!
Quality & Feedback Review
Ongoing Improvements
At NursinghomeDr, we prioritise continuous improvement and transparent care. Every six months, we conduct formal review meetings to assess patient and facility feedback, incident reports, and overall service quality across all residential aged care facilities we attend.
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These meetings ensure that feedback is not only heard but acted upon, with clear steps taken to enhance patient outcomes and safety. We also use this time to update internal procedures, conduct training reviews, and monitor risk management efforts.
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A summary of each meeting is available for review below. To ensure transparency and easy access, we also provide a permanent link to the full archive of meeting minutes for those wishing to track our ongoing quality assurance efforts.
🔗 View All Meeting Minutes
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